Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the SanaCare website and the purchase of SanaSuds products. By using this website or purchasing products, you agree to these Terms.

If you do not agree, do not use this website.

These Terms constitute a binding agreement between you (“you,” “customer,” or “user”) and SanaCare (“we,” “us,” or “our”).

1. Eligibility

You must be at least 18 years old to make purchases through this website.

SanaSuds products may be used by individuals under 18 under the supervision of a parent, guardian, or caregiver; however, purchases must be made by an adult.

2. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms.

We may update these Terms at any time. Continued use of the website constitutes acceptance of any updates.

3. Products and Intended Use

SanaSuds products are designed to provide a convenient cleansing solution when traditional bathing is not practical.

They may be used by:

  • seniors and assisted living residents
  • individuals recovering from surgery or injury
  • individuals with limited mobility
  • hospital or care facility patients
  • caregivers
  • travelers or individuals without access to bathing facilities

Skin Contact Disclaimer

SanaSuds products are for external use only.

Users should:

  • avoid contact with the eyes
  • discontinue use if irritation occurs
  • review ingredients for sensitivities
  • consult a healthcare professional if needed

These products are not intended to diagnose, treat, cure, or prevent any medical condition.

4. Intellectual Property

All content on this website, including logos, product names, images, graphics, and text, is the property of SanaCare and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or used without prior written permission.

5. License to Use Website

You are granted a limited, non-exclusive, non-transferable license to use this website for personal, non-commercial purposes.

You may not:

  • copy or scrape content
  • use bots or automated tools
  • reverse engineer any part of the website
  • use the website for unlawful purposes

We reserve the right to terminate access for violations.

6. Sales to End Users Only (Unauthorized Resale Prohibited)

Products are sold for personal use only.

Unauthorized resale, redistribution, or sale through third-party marketplaces (including but not limited to Amazon, Walmart, eBay, or similar platforms) without written authorization from SanaCare is strictly prohibited.

SanaCare reserves the right to:

  • cancel or refuse orders
  • limit quantities
  • restrict sales to any individual or entity
  • refuse service at our discretion

Products purchased from unauthorized sellers are not eligible for support, refunds, or guarantees.

7. Pricing and Payment

All prices are listed in U.S. dollars.

Prices do not include:

  • applicable taxes
  • shipping charges

These will be calculated at checkout.

We reserve the right to modify pricing at any time.

Orders are not considered final until confirmed by SanaCare.

8. Shipping and Risk of Loss

We ship only within the United States, unless otherwise agreed in writing.

Shipping times are estimates and not guaranteed.

Risk of loss transfers to the customer once the order is delivered to the shipping carrier (including but not limited to UPS, FedEx, or USPS).

SanaCare is not responsible for:

  • carrier delays
  • lost or stolen packages after carrier possession
  • delivery issues caused by incorrect addresses

9. Returns and Refunds

Due to the hygienic nature of SanaSuds products:

  • Returns are accepted within 30 days of delivery
  • Products must be unused and unopened
  • Items must be in original packaging

Opened products are not eligible for return unless defective.

Return Shipping

Customers are responsible for return shipping costs.

Original shipping charges are non-refundable.

Refunds will be issued after inspection and approval.

10. Third-Party Links

This website may contain links to third-party websites.

SanaCare is not responsible for the content, policies, or practices of any third-party sites.

11. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

SanaCare disclaims all warranties, express or implied, including:

  • merchantability
  • fitness for a particular purpose
  • non-infringement

We do not guarantee uninterrupted or error-free operation of the website.

12. Limitation of Liability

To the fullest extent permitted by law, SanaCare shall not be liable for:

  • indirect damages
  • incidental damages
  • consequential damages
  • loss of data or profits

Total liability shall not exceed the amount paid for the product.

13. Indemnification

You agree to indemnify and hold harmless SanaCare from any claims, damages, or liabilities arising from:

  • misuse of products
  • misuse of the website
  • violation of these Terms

14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

15. Arbitration and Dispute Resolution

Any dispute arising out of or relating to these Terms or the use of this website shall first be attempted to be resolved informally.

If not resolved, disputes shall be resolved through binding arbitration administered by the American Arbitration Association.

Arbitration shall take place in the State of Florida.

You agree to:

  • waive any right to a jury trial
  • waive participation in any class action or class proceeding
  • resolve disputes on an individual basis only

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SanaCare.

18. Contact Information

SanaCare

8085 NW 68th Street, Miami, FL 33166

Email: info@sanacare.com

19. Accessibility

SanaCare is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We make reasonable efforts to ensure our website is accessible and usable and aim to align with generally recognized standards, including the Web Content Accessibility Guidelines (WCAG). However, due to the dynamic nature of digital content and third-party integrations, we cannot guarantee that all content, features, or functionality will be fully accessible at all times or in all circumstances.

Certain portions of the website may be provided or hosted by third parties, and SanaCare does not control and is not responsible for the accessibility of such third-party content or services.

If you experience difficulty accessing any part of this website or require assistance placing an order or obtaining information, please contact us at:

info@sanacare.com

We will make reasonable efforts to provide the requested information, product, or service through an alternative method that is accessible to you.

Nothing in this section shall be construed as creating any contractual obligation, warranty, or representation that the website will meet any specific accessibility standard or requirement.

PRIVACY POLICY

Effective Date: 05.05.2026

SanaCare respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

  • name
  • email address
  • billing and shipping address
  • payment information (processed securely by third parties)
  • order history

We do not store full credit card details.

How We Use Information

We use your information to:

  • process and fulfill orders
  • provide customer support
  • communicate regarding purchases

We do not sell or rent your personal data.

Cookies

We use cookies to:

  • improve website functionality
  • remember user preferences
  • analyze site usage

You may disable cookies in your browser settings.

Third-Party Services

We use third-party providers for:

  • payment processing
  • shipping
  • hosting

These providers only receive the information necessary to perform their services.

Data Security

We implement reasonable safeguards to protect your information. However, no system can be guaranteed 100% secure.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact

Email: info@sanacare.com